Life Insurance Solutions Specialist (Hybrid/Remote)

USAA Life Insurance Company; Tampa (FL); On-site; USD 45,000 - 105,000; Full time

Job summary

USAA Life Insurance Company is hiring a Life Solutions Specialist in Tampa, FL. This role focuses on identifying life insurance needs, delivering personalized recommendations, and guiding members toward suitable solutions.

It combines consultative sales with a focus on exceptional member service in a high-volume contact center environment. The position emphasizes sales performance, member experience, and the potential for career growth within the Life Solutions path.

Qualifications

• High School diploma or GED.
• Active Life insurance license.
• CLU® designation or equivalent credential may be required.

Responsibilities

• Engage with current and prospective members through a high volume of inbound and outbound interactions via phone, email, and other channels.
• Build rapport and uncover member needs by conducting fact-finding conversations focused on life events and protection goals.
• Deliver consultative recommendations for life insurance and related protection solutions tailored to each member’s circumstances.
• Educate members on insurance products, coverage options, and enhanced protection solutions, including long-term care products.
• Drive sales by presenting recommendations, overcoming objections, and guiding members to take action to protect their financial future.
• Cross-sell or refer members to additional financial solutions when appropriate.

Education

High School diploma or GED

Active Life insurance license

CLU® designation

Job description

USAA Life Insurance Company is hiring a Life Solutions Specialist in Tampa, FL. This role focuses on identifying life insurance needs, delivering personalized recommendations, and guiding members toward suitable solutions.

It combines consultative sales with a focus on exceptional member service in a high-volume contact center environment. The position emphasizes sales performance, member experience, and the potential for career growth within the Life Solutions path.