Insurance Restoration Project Manager & Estimator

ZipRecruiter; McKees Rocks (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading construction company is seeking an experienced Project Manager for insurance restoration projects. The role involves estimating, managing project timelines, and liaising with multiple stakeholders. Candidates must have a solid background in construction materials and insurance restoration, along with strong leadership qualities. Benefits include medical, dental, and a 401(k) with employer match.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with employer match

Bonuses

Qualifications

• Valid driver’s license and background check clearance required.
• Knowledge of construction materials and insurance restoration needed.
• Excellent communication and organizational skills are crucial.

Responsibilities

• Inspect loss site to determine scope of work for mitigation & repairs.
• Oversee production of jobs from start to finish.
• Handle conflict resolution with customers and employees.

Skills

Communication

Time Management

Empathy

Adaptability

Leadership

Education

WRT & ASD IICRC Certifications

Tools

Xactimate

Mobile claims

MICA

Job description

Job DescriptionJob Description

Position Overview

Duckstein Restoration, since 1971, is a Pittsburgh based construction company specializing in residential and commercial insurance restoration. Disaster restoration has become an increasingly needed service throughout our area as well as the entire country. We are expanding our team and looking for an experienced project manager. This is a great opportunity for someone with leadership, management, and hands-on experience in the industry.

The ideal candidate will have experience in multiple aspects of an insurance restoration claim from initial inspection for mitigation services to final punch list during reconstruction.

This person will be responsible for writing mitigation & reconstruction estimates, completing material selections with homeowners and overseeing the work of mitigation and repairs crews.

This position requires the management and dealing with conflict of the competing needs of many stakeholders including customers, insurance carriers, direct reports, and other co-workers. The ideal candidate will be detail oriented, organized, customer centric, empathetic, and budget conscious. They will be comfortable directly delivering positive and negative feedback to all stakeholders, and specifically coaching and providing performance improvement plans direct reports.

This position is fast paced, challenging and very demanding at times, but when executed properly, the customers’ gratitude for restoring their home after a disaster is very rewarding.

Major Duties & Responsibilities:

• Inspect loss site to determine scope of work for mitigation & repairs.
• Estimating & uploading mitigation & repairs estimates to TPA programs.
  1. Experience in Xactimate, Mobile claims & MICA is required
• Professionally responding to TPA & adjuster requests.

• Obtain bids/pricing from subcontractors & suppliers as needed.
• Frequent & effective communication with customers
• Oversee production of jobs from start to finish.

• Ensures that technicians perform work within IICRC standards.

• Daily updates of job notes in CRM
• Must be able to outline performance requirements/scope of work for subcontractors, handle purchase orders, change orders, and contracts.
• Scheduling of in-house crews and subcontractors
• Manage, monitor, and report on schedule, budget, quality, and customer relations.
• Visit job sites to ensure high quality of work being performed; effectively bring quality issues to crew’s attention for them to correct.
• Conflict resolution; employees and customers.
• Collections
• Job costing and profitability
• Hiring of additional staff
• Office Administration - updating job notes, department meetings, filing paperwork, etc.
• Be a team leader and encourage teammates & employees to perform at their best
• Employee write-ups – positive and negative

Must haves:

• Has a valid driver’s license and can pass a background check

• Knowledge of insurance restoration (mitigation & reconstruction)
• Knowledge of construction materials
• Basic computer skills
• Empathy for the customer
• Sense of urgency
• Excellent communication skills, both written and verbal
• Able to work in and help a team succeed
• Ability to be firm and confident
• Ability to recognize, acknowledge and reward employee success
• Excellent time management and organizational skills
• Great work ethic
• High level of integrity & trustworthiness
• Positivity & upbeat
• Willingness to learn
• Patience
• Adaptability – be able to change your schedule without notice
• Self-motivated & can independently manage own work
• Quick learner
• Accountable and willing to learn & improve from mistakes
• WRT & ASD IICRC Certifications
• Willingness to perform duties and/or responsibilities that fall outside your general job description for the betterment of the Duckstein Team.

Benefits include: medical, dental, vision insurance, paid time off, 401(k) with employer match, bonuses and more!