Insurance Renewal & Coverage Expert

HomeServices of America; Cherry Hill Township, Northern (NJ, KY); Hybrid; USD 49,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America in Cherry Hill, NJ is seeking an insurance renewal specialist to review client renewals and analyze premium trends.

You will advise on coverages, identify gaps, and requote policies while staying current with carrier guidelines. Strong communication and customer service skills are essential for success in this role.

This position offers a stable, full-time role with comprehensive benefits, including medical, retirement plans, PTO, and more.

Qualifications

• Minimum of high school diploma or the equivalent.
• 2+ years in personal lines customer service.
• Knowledge of personal lines products.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent oral, written, and interpersonal communication skills.
• Proven automation, time management, and organizational skills.

Responsibilities

• Review and compare client’s current policies with their renewal policies and investigate the reason for any major increases in premium.
• Advise client’s regarding insurance coverages and risk management issues. Identify any additional insurance needs, gaps in coverage or possible incorrect/outdated information.
• Requote client’s policies as needed or as requested. Send applications/cancelation forms, issue new policies and enter information into the agency management system as needed.
• Stay up to date on carriers’ policies, packages, coverages, discounts and underwriting guidelines.
• Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claims and/or any Department of Insurance or related complaints to VP, Insurance Operations and CEO.
• Perform any additional responsibilities as requested or assigned.

Skills

Analytical skills

Problem solving

Communication skills

Interpersonal skills

Time management

Organizational skills

Education

High School Diploma or equivalent

Job description

HomeServices of America in Cherry Hill, NJ is seeking an insurance renewal specialist to review client renewals and analyze premium trends.

You will advise on coverages, identify gaps, and requote policies while staying current with carrier guidelines. Strong communication and customer service skills are essential for success in this role.

This position offers a stable, full-time role with comprehensive benefits, including medical, retirement plans, PTO, and more.