Insurance & Referral Coordinator

Mercy Health; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay and benefits

Medical, dental, vision coverage

Paid time off and leave

Job summary

Mercy Health in Cincinnati seeks a Referral and Insurance Specialist to obtain authorizations, verify eligibility, and schedule tests or physician visits. You will gather charge details, enter data into the billing system, post payments, and assist patients with billing questions, contributing to a positive patient experience.

The role emphasizes accuracy in billing, coordination with insurance carriers, and timely communication with patients to resolve accounts.

Qualifications

• Strong communication and interpersonal skills are required.
• Experience with medical billing and referrals is preferred.
• Ability to verify insurance coverage and process authorizations.

Responsibilities

• Obtain authorizations from insurance companies for referrals to physicians and/or procedures.
• Verify eligibility/coverage for referral/testing via phone/fax/Internet.
• Schedule appointments for testing or physician visits at medical facilities.
• Enter charge information and patient demographics into the billing system.
• Post payments and handle daily deposits while addressing patient billing questions.

Skills

Verbal communication

Billing & collections

Education

High School diploma or GED

Job description

Mercy Health in Cincinnati seeks a Referral and Insurance Specialist to obtain authorizations, verify eligibility, and schedule tests or physician visits. You will gather charge details, enter data into the billing system, post payments, and assist patients with billing questions, contributing to a positive patient experience.

The role emphasizes accuracy in billing, coordination with insurance carriers, and timely communication with patients to resolve accounts.