Medical Referrals & Insurance Specialist — Growth

Mercy Health; Mechanicsville (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions (if

Medical, dental, vision, prescription

HSA/FSA options

Life insurance

Mental health resources & discounts

Paid time off

Parental and FMLA leave

Short- and long-term disability

Backup care for children and elders

Tuition assistance, professional dev.

Job summary

Mercy Health in Mechanicsville is seeking a Referral and Insurance Specialist for the Tuckahoe Orthopaedic & Physical Therapy practice. You will obtain authorizations, verify coverage, schedule testing or physician appointments, and enter charge and patient demographic information into the billing system.

You will post payments, resolve patient billing questions, balance daily cash and support interdepartmental relations in a patient-centered environment.

Qualifications

• 2-3 years of experience in a related medical field with experience in processing referrals.
• High School Diploma or GED (required)

Responsibilities

• Obtains authorizations from insurance for referrals to physicians/medical facilities and/or procedures/testing.
• Schedules appointments for testing at medical facilities or appointments with physicians.
• Verifies eligibility/coverage for referral/testing via phone/fax/Internet.
• Investigates billing problems and denials.
• Notifies patients of referral process whether authorized or denied in a timely manner.
• Gathers charge information and inputs it into the billing system.
• Posts payments and makes daily deposits.
• Assists patients with billing questions and balance resolution.
• Balances cash daily.
• Opens and distributes daily mail as needed.

Education

High School Diploma or GED

Job description

Mercy Health in Mechanicsville is seeking a Referral and Insurance Specialist for the Tuckahoe Orthopaedic & Physical Therapy practice. You will obtain authorizations, verify coverage, schedule testing or physician appointments, and enter charge and patient demographic information into the billing system.

You will post payments, resolve patient billing questions, balance daily cash and support interdepartmental relations in a patient-centered environment.