Medical Insurance Authorizations & Billing Specialist

Mercy Health; Paducah (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Paid time off

Tuition assistance

Job summary

Mercy Health is seeking a Referral & Insurance Specialist for the Marshall Nemer Pavilion in Paducah, KY. The role focuses on obtaining pre-authorization from insurers, scheduling tests, and verifying coverage while assisting patients with billing questions and balance resolution.

Ideal candidates have 2–3 years in a related medical field, strong data entry skills, and experience handling referrals. Mercy Health offers competitive pay and comprehensive benefits.

Qualifications

• High School Diploma or GED is required.
• 2-3 years of experience in a related medical field with experience processing referrals preferred.

Responsibilities

• Obtain authorizations from insurance for referrals to physicians or facilities.
• Schedule appointments for testing and physician visits.
• Verify eligibility/coverage for referrals and testing.
• Investigate billing problems and denials.
• Inform patients about referral processes and instructions.
• Post payments and manage daily deposits.
• Assist patients with billing questions and account balances.

Skills

Insurance authorizations

Billing

Scheduling

Customer service

Data entry

Problem solving

Education

High School Diploma or GED

Tools

Billing software

Job description

Mercy Health is seeking a Referral & Insurance Specialist for the Marshall Nemer Pavilion in Paducah, KY. The role focuses on obtaining pre-authorization from insurers, scheduling tests, and verifying coverage while assisting patients with billing questions and balance resolution.

Ideal candidates have 2–3 years in a related medical field, strong data entry skills, and experience handling referrals. Mercy Health offers competitive pay and comprehensive benefits.