Billing & Authorization Specialist – Referrals & Insurance

Mercy Health; Michigan; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay and incentives

Referral bonuses

403(b) with employer contributions

Medical, dental, vision and Rx cover

Job summary

Mercy Health is seeking a Referral & Insurance Specialist for the Marshall Nemer Pavilion. The role processes insurance authorizations for referrals to physicians and procedures, verifies coverage, and schedules tests and physician appointments.

You will gather charge data, enter demographics, post payments, and assist patients with billing questions in a collaborative, patient‑centered environment. The position requires a High School Diploma or GED and 2–3 years in a related medical field;

Qualifications

• High school diploma or GED required.
• 2-3 years in related medical field preferred.
• Experience processing referrals is a plus.
• Strong communication and interpersonal skills required.

Responsibilities

• Obtain authorizations for referrals from insurance providers.
• Schedule testing appointments and physician visits.
• Verify referral/ testing eligibility and coverage.
• Enter charge info and patient demographics into billing system.

Skills

Insurance verification

Customer service

Communication

Data entry

Scheduling

Education

High School Diploma or GED

Tools

Billing software

Job description

Mercy Health is seeking a Referral & Insurance Specialist for the Marshall Nemer Pavilion. The role processes insurance authorizations for referrals to physicians and procedures, verifies coverage, and schedules tests and physician appointments.

You will gather charge data, enter demographics, post payments, and assist patients with billing questions in a collaborative, patient‑centered environment. The position requires a High School Diploma or GED and 2–3 years in a related medical field;