Insurance Receptionist & Client Care Specialist

State Farm; Wintersville (OH); Presencial; USD 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus program

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Resumo da oferta

State Farm Agent is seeking a Receptionist - State Farm Agent Team Member for our Wintersville office. You will greet customers, manage calls, schedule appointments, and keep records organized to ensure a welcoming and efficient front desk.

Ideal candidates are highly organized, customer-focused, and comfortable discussing insurance options. Training is provided, with a focus on service, stability, and community involvement in the Jefferson County area.

Qualificações

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conhecimentos

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Multitasking

Ferramentas

CRM systems

Microsoft Office

Descrição da oferta de emprego

State Farm Agent is seeking a Receptionist - State Farm Agent Team Member for our Wintersville office. You will greet customers, manage calls, schedule appointments, and keep records organized to ensure a welcoming and efficient front desk.

Ideal candidates are highly organized, customer-focused, and comfortable discussing insurance options. Training is provided, with a focus on service, stability, and community involvement in the Jefferson County area.