Insurance Platform Architect: AI, Cloud & ServiceNow

DXC Technology Company; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

DXC Technology is seeking an Insurance Smart Apps Platform Architect to define and lead the architecture of Assure Smart Apps across the ServiceNow ecosystem and the broader DXC Assure Platform.

This high-impact leadership role sits at the intersection of insurance, ServiceNow, cloud, SaaS, APIs, automation, and AI, shaping scalable, secure, reusable solutions and collaborating with Product, Engineering, Delivery, and executive stakeholders.

Qualifications

• 10+ years in software engineering, solution architecture, or enterprise architecture.
• Strong expertise in cloud-native, API-first, event-driven, and distributed architectures.
• Experience with REST/GraphQL APIs, microservices, integration patterns, data architecture, CI/CD, DevSecOps, observability, and resiliency.
• Ability to balance long-term architecture strategy with pragmatic delivery.
• ServiceNow

Responsibilities

• Lead architecture strategy for Assure Smart Apps and related insurance platform capabilities.
• Define scalable architectures spanning UX, workflow, orchestration, integrations, data, and core insurance systems.
• Establish reusable architecture patterns and standards for API-first, event-driven, cloud-native, and modular solutions.
• Design clear boundaries between ServiceNow, Assure Platform services, integration/orchestration layers, and enterprise applications.
• Architect secure integrations with policy, claims, billing, customer, document, and data platforms.
• Lead architecture reviews, technology decisions, and governance across multiple teams.
• Drive modernization while balancing innovation, performance, resilience, security, upgradeability, and operational excellence.
• Evaluate and apply AI, automation, analytics, and intelligent workflows where they create measurable business value.
• Partner with Product and Engineering leaders to translate business strategy into practical technical solutions.
• Mentor architects and engineers and help establish strong architecture and engineering practices.

Job description

DXC Technology is seeking an Insurance Smart Apps Platform Architect to define and lead the architecture of Assure Smart Apps across the ServiceNow ecosystem and the broader DXC Assure Platform.

This high-impact leadership role sits at the intersection of insurance, ServiceNow, cloud, SaaS, APIs, automation, and AI, shaping scalable, secure, reusable solutions and collaborating with Product, Engineering, Delivery, and executive stakeholders.