Insurance Office Specialist: Grow, Serve & Advise

Alyssa Tutino Harcar - State Farm Agent; Delaware; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/s

Job summary

State Farm Agent is seeking an Office Representative to join their team in Ellwood City, PA. You will help customers with insurance and financial services, and educate them on available options through value-based conversations.

The role emphasizes a friendly customer experience, teamwork, and growth potential, with supportive training. Ideal candidates are motivated, organized, and able to manage multiple tasks while building lasting client relationships.

Qualifications

• Interest in marketing products and services based on customer needs.
• People-oriented and able to connect with customers.
• Organizational skills to manage tasks effectively.
• Self-motivated with a proactive approach.
• Ability to work in a team environment.
• Capability to multitask in a fast-paced setting.
• Work toward mutually agreed marketing goals.

Responsibilities

• Provide prompt, accurate, and friendly customer service, addressing inquiries on insurance, coverages, policy changes, billing, and claims.
• Use needs-based discussions to educate customers about insurance options.
• Develop leads, schedule appointments, identify needs, and market products and services.

Skills

Customer service focus

People-oriented

Organizational skills

Self-motivated

Teamwork

Multitasking

Goal orientation

Job description

State Farm Agent is seeking an Office Representative to join their team in Ellwood City, PA. You will help customers with insurance and financial services, and educate them on available options through value-based conversations.

The role emphasizes a friendly customer experience, teamwork, and growth potential, with supportive training. Ideal candidates are motivated, organized, and able to manage multiple tasks while building lasting client relationships.