Insurance Office Receptionist: Growth Path & PTO

Insurance Company of Florida; Wesley Chapel (FL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Profit sharing

Job summary

Insurance Company of Florida is seeking a friendly Office Receptionist to be the first point of contact for clients, handle calls, and keep our front desk organized in a fast-paced insurance office. The role emphasizes exceptional communication, dependability, and a willingness to learn.

Ideal candidates will have basic MS Outlook/Word skills and enjoy supporting a team across account managers and producers.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative, office, or customer-service experience preferred.
• Proficiency with Outlook and Word preferred.
• Strong verbal and written communication skills.
• Insurance experience helpful but not required.
• Florida insurance license is not required to start.

Responsibilities

• Greet clients and visitors in a friendly and professional manner
• Answer and route incoming telephone calls
• Take accurate and detailed messages
• Assist customers with basic questions and direct insurance-related requests to the appropriate team member
• Monitor and manage general office email and incoming correspondence
• Scan, upload, organize, and distribute documents
• Assist with incoming and outgoing mail
• Maintain an organized reception and front-office area
• Schedule appointments and assist with calendar coordination
• Perform data entry and basic administrative tasks
• Assist Account Managers, Producers, and other team members as needed
• Help follow up with customers regarding requested documents and information
• Maintain confidentiality of customer and company information
• Provide general administrative support to keep daily office operations running smoothly

Skills

Customer service mindset

Communication skills

Organized

Punctuality

Team player

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

General computer applications

Job description

Insurance Company of Florida is seeking a friendly Office Receptionist to be the first point of contact for clients, handle calls, and keep our front desk organized in a fast-paced insurance office. The role emphasizes exceptional communication, dependability, and a willingness to learn.

Ideal candidates will have basic MS Outlook/Word skills and enjoy supporting a team across account managers and producers.