Insurance Office Receptionist - Flexible Schedule & Growth

Keith Hargrove Insurance Agency; Lakeland (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Keith Hargrove Insurance Agency in Lakeland, FL is seeking a receptionist to greet customers, manage scheduling, and help with office communications and CRM records. The role includes engaging with prospective clients to discuss insurance options and providing strong customer service daily.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance field, with a Florida 215 license and a willingness to grow with the team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Florida 215 license (required).

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Keith Hargrove Insurance Agency in Lakeland, FL is seeking a receptionist to greet customers, manage scheduling, and help with office communications and CRM records. The role includes engaging with prospective clients to discuss insurance options and providing strong customer service daily.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance field, with a Florida 215 license and a willingness to grow with the team.