Insurance Office Receptionist – Growth & Flexible Schedule

Jon Laporte - State Farm Agent; Bay City (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jon Laporte - State Farm Agent is seeking a dynamic Receptionist to join our Bay City team. You will greet customers, manage scheduling, handle inquiries, and maintain accurate records, contributing to a positive, productive workplace.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations as you help identify insurance options for customers while delivering friendly, knowledgeable service in a fast-paced office environment.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Jon Laporte - State Farm Agent is seeking a dynamic Receptionist to join our Bay City team. You will greet customers, manage scheduling, handle inquiries, and maintain accurate records, contributing to a positive, productive workplace.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations as you help identify insurance options for customers while delivering friendly, knowledgeable service in a fast-paced office environment.