Insurance Office Receptionist — Growth & Flexible Schedule

State Farm Agent; Royal Oak (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Jordan Tracey - State Farm Agent is seeking a dynamic Receptionist to join our busy insurance office in Royal Oak, MI. You will greet customers, handle phone calls, schedule appointments, and maintain client records with accuracy and warmth.

The ideal candidate is organized, detail-oriented, comfortable with light sales conversations, and capable of supporting a collaborative team while delivering exceptional service to clients.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Jordan Tracey - State Farm Agent is seeking a dynamic Receptionist to join our busy insurance office in Royal Oak, MI. You will greet customers, handle phone calls, schedule appointments, and maintain client records with accuracy and warmth.

The ideal candidate is organized, detail-oriented, comfortable with light sales conversations, and capable of supporting a collaborative team while delivering exceptional service to clients.