Insurance Office Receptionist & Customer Concierge

Erik Hosking - State Farm Agent; Little Chute (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Hiring Bonus

Life Insurance

Costco Membership

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Erik Hosking - State Farm Agent is seeking a Receptionist to support daily operations at our office. You will greet customers, manage calls and appointments, and help maintain organized records while delivering friendly, professional service.

The ideal candidate thrives in a collaborative environment, is highly organized, and comfortable engaging in sales conversations to identify insurance options. Training and growth opportunities are available in a supportive team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations to discuss insurance options.
• Basic computer skills including MS Office and CRM software.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Multitasking

Spanish

Tools

Microsoft Office

CRM systems

Job description

Erik Hosking - State Farm Agent is seeking a Receptionist to support daily operations at our office. You will greet customers, manage calls and appointments, and help maintain organized records while delivering friendly, professional service.

The ideal candidate thrives in a collaborative environment, is highly organized, and comfortable engaging in sales conversations to identify insurance options. Training and growth opportunities are available in a supportive team.