Insurance Office Receptionist & Customer Care Specialist

Brianthomson; Alexandria (LA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Job summary

Brianthomson, based in Alexandria, Louisiana, is looking for a dedicated Receptionist - State Farm Agent Team Member to join their exceptional team. The role involves managing customer interactions, scheduling appointments, and providing excellent customer service. The ideal candidate should be highly organized and committed to supporting a positive workplace.

Experience in customer service and strong communication skills are essential. The position offers various benefits, including training and development opportunities, competitive salary, and health insurance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Customer service experience

Job description

Brianthomson, based in Alexandria, Louisiana, is looking for a dedicated Receptionist - State Farm Agent Team Member to join their exceptional team. The role involves managing customer interactions, scheduling appointments, and providing excellent customer service. The ideal candidate should be highly organized and committed to supporting a positive workplace.

Experience in customer service and strong communication skills are essential. The position offers various benefits, including training and development opportunities, competitive salary, and health insurance.