Insurance Office Receptionist & Customer Advocate

Laurengilbert; Vidor (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Laurengilbert in Vidor, Texas is seeking a Receptionist to join their State Farm Agent team. The ideal candidate will possess strong communication and organizational skills, thrive in a customer-focused environment, and be adept at managing multiple tasks. Responsibilities include greeting customers, managing appointments, assisting with inquiries, and supporting team projects. This position offers a competitive salary and a flexible schedule, along with opportunities for training and development within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Job description

Laurengilbert in Vidor, Texas is seeking a Receptionist to join their State Farm Agent team. The ideal candidate will possess strong communication and organizational skills, thrive in a customer-focused environment, and be adept at managing multiple tasks. Responsibilities include greeting customers, managing appointments, assisting with inquiries, and supporting team projects. This position offers a competitive salary and a flexible schedule, along with opportunities for training and development within the insurance industry.