Receptionist - State Farm Agent Team Member

Will Poole - State Farm Agent; Oxford (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Will Poole - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office. You will greet customers, manage scheduling, and support the team with administrative tasks.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry while delivering excellent customer service. This role offers a friendly work environment and opportunities for growth.

Qualifications

• Previous receptionist or customer service experience is preferred.
• Strong communication and interpersonal skills are important.
• Excellent organizational and multitasking abilities are expected.
• Comfort with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems are required.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service experience

Communication skills

Organizational skills

Sales conversations

Education

Basic high school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Will Poole - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.