Insurance Office Receptionist & Client Care Associate

Troy Hooper - State Farm Agent; Cypress (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Troy Hooper - State Farm Agent is seeking a Receptionist - Team Member to join our Cypress, TX office.

You will greet customers, manage appointments, handle inquiries, and support the team with essential administrative tasks while identifying opportunities to offer insurance options. The role emphasizes strong communication and customer service in a friendly, professional environment. This is an on-site position offering growth opportunities and a chance to learn the insurance industry.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

CRM & MS Office

Tools

Microsoft Office

CRM systems

Job description

Troy Hooper - State Farm Agent is seeking a Receptionist - Team Member to join our Cypress, TX office.

You will greet customers, manage appointments, handle inquiries, and support the team with essential administrative tasks while identifying opportunities to offer insurance options. The role emphasizes strong communication and customer service in a friendly, professional environment. This is an on-site position offering growth opportunities and a chance to learn the insurance industry.