Receptionist - State Farm Agent Team Member

Troy Hooper - State Farm Agent; Cypress (TX); Sur place; USD 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Résumé du poste

Troy Hooper - State Farm Agent is seeking a Receptionist - Team Member to join our Cypress, TX office.

You will greet customers, manage appointments, handle inquiries, and support the team with essential administrative tasks while identifying opportunities to offer insurance options. The role emphasizes strong communication and customer service in a friendly, professional environment. This is an on-site position offering growth opportunities and a chance to learn the insurance industry.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilités

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Connaissances

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

CRM & MS Office

Outils

Microsoft Office

CRM systems

Description du poste

Benefits:

• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ROLE DESCRIPTION

Troy Hooper - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.