Account Associate - Insurance & Client Success (Flexible)

Troy Hooper - State Farm Agent; Cypress (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Flexible schedule

Advancement opportunities

Training & development

Paid time off

Job summary

Troy Hooper - State Farm Agent in Cypress, TX is seeking an Account Associate to support daily operations and customer success. You will manage client accounts, handle inquiries, and help grow the agency through proactive service.

As a friendly, sales-minded professional, you will coordinate with underwriters and other departments to ensure timely policy issuance and smooth claims handling.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Bilingual Spanish

Job description

Troy Hooper - State Farm Agent in Cypress, TX is seeking an Account Associate to support daily operations and customer success. You will manage client accounts, handle inquiries, and help grow the agency through proactive service.

As a friendly, sales-minded professional, you will coordinate with underwriters and other departments to ensure timely policy issuance and smooth claims handling.