Insurance Office Receptionist & Client Advisor

Kenny Vuong - State Farm Agent; Monterey Park (CA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Job summary

Kenny Vuong - State Farm Agent is seeking a proactive Receptionist to join the team. You will greet customers in person and over the phone, direct inquiries, and support a welcoming front desk in a busy office.

Responsibilities include scheduling appointments, maintaining customer records, handling inquiries, and assisting with administrative tasks. You will engage with prospects and customers to discuss suitable insurance options and coverage.

Qualifications

• Previous receptionist or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and cross-selling.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Job description

Kenny Vuong - State Farm Agent is seeking a proactive Receptionist to join the team. You will greet customers in person and over the phone, direct inquiries, and support a welcoming front desk in a busy office.

Responsibilities include scheduling appointments, maintaining customer records, handling inquiries, and assisting with administrative tasks. You will engage with prospects and customers to discuss suitable insurance options and coverage.