Receptionist - State Farm Agent Team Member

Kenny Vuong - State Farm Agent; Monterey Park (CA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Job summary

Kenny Vuong - State Farm Agent is seeking a proactive Receptionist to join the team. You will greet customers in person and over the phone, direct inquiries, and support a welcoming front desk in a busy office.

Responsibilities include scheduling appointments, maintaining customer records, handling inquiries, and assisting with administrative tasks. You will engage with prospects and customers to discuss suitable insurance options and coverage.

Qualifications

• Previous receptionist or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and cross-selling.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Job description

Benefits

• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION

Kenny Vuong - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.