Customer Experience Specialist - Insurance Services

Kenny Vuong - State Farm Agent; Monterey Park (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Signing bonus

Job summary

Kenny Vuong - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients and support the growth of a local insurance business in Monterey Park, CA. The role focuses on handling inquiries, building relationships, and ensuring accurate, timely records.

Ideal candidates are customer-focused, possess strong communication and interpersonal skills, and can manage multiple tasks in a collaborative team environment.

Qualifications

• Dedicated to providing polite and professional service.
• Strong written and verbal communication abilities.
• Excellent interpersonal skills for teamwork and client interaction.
• Attention to detail and accuracy in record-keeping.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

multitasking

Job description

Kenny Vuong - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients and support the growth of a local insurance business in Monterey Park, CA. The role focuses on handling inquiries, building relationships, and ensuring accurate, timely records.

Ideal candidates are customer-focused, possess strong communication and interpersonal skills, and can manage multiple tasks in a collaborative team environment.