Insurance Office Manager | Growth, Commission & PTO

Travishesser; Manchester (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Salary + commission

Paid time off

Career growth

Job summary

State Farm is seeking an Office Manager to join a busy agency team. You will build relationships, deliver exceptional service, and grow the business through value-based conversations and a positive customer experience.

The role requires strong communication, teamwork, and organizational skills; you will manage inquiries, educate customers on insurance options, and develop leads with growth potential and compensation including base pay with commission/bonus.

Qualifications

• Excellent communication skills, both written and verbal, plus listening ability.
• People-oriented with focus on customer needs and service quality.
• Strong organizational skills and attention to detail are essential.
• Proactive problem solving and dedication to customer service are required.
• Ability to work well in a team and multi-task in a fast-paced office.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance and billing.
• Educate customers about insurance options using a needs-based review process.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Excellent communication

People-oriented

Organizational skills

Detail oriented

Proactive problem solving

Customer service

Teamwork

Multi-tasking

Relationship building

Job description

State Farm is seeking an Office Manager to join a busy agency team. You will build relationships, deliver exceptional service, and grow the business through value-based conversations and a positive customer experience.

The role requires strong communication, teamwork, and organizational skills; you will manage inquiries, educate customers on insurance options, and develop leads with growth potential and compensation including base pay with commission/bonus.