Insurance Office Front Desk & Growth Assistant

State Farm; Hawley (Wayne County); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm is seeking a Receptionist - State Farm Agent Team Member to join Mike Peterson's office in Hawley. The role requires a friendly, organized front desk presence and the ability to maintain efficient office operations.

You will greet clients, schedule appointments, manage inquiries, and assist in sales conversations while keeping accurate records. Strong communication and organizational skills are essential to support a productive team and provide exceptional service.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Basic computer skills including MS Office and CRM systems.
• Licensed applicants preferred (Property/Casualty and Life/Health).

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Licensed applicants preferred

Tools

Microsoft Office

CRM systems

Job description

State Farm is seeking a Receptionist - State Farm Agent Team Member to join Mike Peterson's office in Hawley. The role requires a friendly, organized front desk presence and the ability to maintain efficient office operations.

You will greet clients, schedule appointments, manage inquiries, and assist in sales conversations while keeping accurate records. Strong communication and organizational skills are essential to support a productive team and provide exceptional service.