Insurance Office Administrator

Kemper; Fort Worth (TX); On-site; USD 34,000 - 45,000; Full time

Job summary

Kemper is seeking a full-time Office Clerk to support the Fort Worth, TX district. In this role you will handle administrative processes, payments, and document management to keep the office running smoothly.

You will work closely with district staff, agents, and policyholders, ensuring accurate handling of transactions, licensing support, and timely communications with Home Office. The position emphasizes accuracy, organization, and a professional office environment.

Qualifications

• Minimum 1+ years of administrative, office, or customer service experience.
• Prior insurance or financial services experience preferred.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills.

Responsibilities

• Answer incoming calls, assist customers, and relay messages to agents and managers.
• Process payments and reconcile daily transactions in Salesforce.
• Enter paper applications into FDE and batch, scan, index documents.
• Maintain district office and supply room; assist with office tasks.
• Submit and track service requests for office equipment.

Skills

Administrative experience

Customer service

Organizational skills

Communication skills

MS Office

Education

High School Diploma or equivalent

Tools

Salesforce

Excel

Word

Outlook

Job description

Kemper is seeking a full-time Office Clerk to support the Fort Worth, TX district. In this role you will handle administrative processes, payments, and document management to keep the office running smoothly.

You will work closely with district staff, agents, and policyholders, ensuring accurate handling of transactions, licensing support, and timely communications with Home Office. The position emphasizes accuracy, organization, and a professional office environment.