Insurance Interviewer

JobDiva, Inc.; Lee's Summit (MO); Remote; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Remote work

Training provided

Saturday rotation after training

Job summary

TalentBurst is hiring an Insurance Interviewer to conduct life insurance interviews by telephone for multiple clients. This 100% remote contract role spans Missouri, South Texas (Houston), and Florida with 10am-7pm Central and a 3+ month initial term.

We require bilingual candidates with a HS diploma; familiarity with medical terminology, Outlook, and Microsoft Teams is helpful. Training is provided, with a Saturday rotation starting after training.

Qualifications

• Must conduct outbound life insurance interviews by phone.
• Candidate must be bilingual.
• HS diploma or equivalent required.

Responsibilities

• Place outbound calls to life insurance applicants and complete interviews.
• Gather medical, financial, occupational, and avocation histories during interviews.
• Review interview content for quality assurance purposes.
• Use Dialer, Avaya Phone System to make calls and log attempts; document results.
• Adhere to client requirements and safety/compliance policies.

Skills

Bilingual

Education

HS diploma or equivalent

Tools

Outlook

Microsoft Teams

Job description

Allied Health Professional Onsite Local Contract Starts 11/02/2026

Job Description

8 hours/day 5 days/week

Job Title - Insurance Interviewer
Job Location - 100% Remote -Missouri, South Texas (Houston), and Florida
Job Duration - 3+ Months Initially
Schedule is Schedule is 10am - 7pm (Central)
Training will be on 10am - 7pm CST

• Bilingual Candidates are Required for this Position

Summary:

• The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.

Duties and responsibilities:

• Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
• Gather medical, financial, occupational, and avocation histories during interview.
• Review and edit information collection during the interview for quality assurance purposes.
• Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
• Learn the specific requirements stipulated by each client company.
• Respond to the needs and request of clients, staff and management in a professional and expedited manner.
• Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
• Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.

Education

• HS diploma or equivalent

Additional Job Details:

• Recruiting in Missouri, South Texas (Houston), and Florida
• To help your team prepare for sourcing, we wanted to share a few key updates to our requirements and process for this upcoming cohort:

Work from Home:

• These positions will be 100% remote, which includes all training.
• Schedules: Outlined on each request, along with training schedule.
• Schedule Change: Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training.
• New Prerequisites: Candidates must have a medical terminology background. They also need to be highly proficient with Outlook and Microsoft Teams, and comfortable navigating technology.
• Interview Process: We will be conducting interviews this round, which will last between 45 minutes and 1 hour.

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Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.