Insurance Front Desk Specialist — Path to Licensed CSR

The Juris Agency; Burleson (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Job summary

Mark Jameson Allstate Agency in Burleson, TX is seeking a friendly Receptionist/Office Greeter to be the first point of contact for clients and visitors. The role focuses on delivering a positive first impression, exceptional customer service, and supporting the team with routine office tasks.

The ideal candidate will have strong communication, teamwork mindset, basic computer skills (Microsoft Office), and a desire to grow into CSR or Sales Producer roles within a growing Allstate agency.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Positive, professional, and customer-focused attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer proficiency, including Microsoft Office and email.
• Strong attention to detail and follow-through.
• Previous experience in customer service, retail, hospitality, receptionist, or administrative role.

Responsibilities

• Welcome all walk-in customers and visitors with a professional and friendly attitude.
• Create a positive first impression for every client entering the agency.
• Assist customers with basic questions and connect them with the appropriate team member.
• Maintain a clean, organized, and welcoming reception area.
• Answer incoming phone calls and route them to the appropriate team member.
• Take accurate messages and ensure timely communication.
• Assist with scheduling appointments and managing calendars.
• Perform data entry, filing, scanning, and other administrative duties.
• Support the agency team with day-to-day office operations.

Skills

Customer service

Communication

Multitasking

Organization

Reception skills

Education

High school diploma

Tools

Microsoft Office

Job description

Mark Jameson Allstate Agency in Burleson, TX is seeking a friendly Receptionist/Office Greeter to be the first point of contact for clients and visitors. The role focuses on delivering a positive first impression, exceptional customer service, and supporting the team with routine office tasks.

The ideal candidate will have strong communication, teamwork mindset, basic computer skills (Microsoft Office), and a desire to grow into CSR or Sales Producer roles within a growing Allstate agency.