Insurance-Focused Customer Service Pro | Growth Path

Rod Van Dyke Ins Agcy Inc; Florida; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hourly pay

Paid time off (vacation and personal/s

sick days)

Growth potential/Advancement

Job summary

Rod Van Dyke Ins Agcy Inc is seeking a Customer Service Representative to join a State Farm Agent Team Member role in Eustis, FL. This full-time position focuses on delivering value-based conversations and outstanding customer experience in a fast-paced environment.

You will respond to inquiries about insurance availability, coverages, policy changes, billing and claims, build relationships, and support local community events with the agent.

Qualifications

• Excellent interpersonal and communication abilities, both written and verbal.
• Strong customer-service mindset with a focus on accuracy and empathy.
• Ability to multi-task and manage time effectively.
• Experience or interest in insurance and financial products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance availability, coverages, policy changes, transfers, claims, and billing.
• Work with the agent to identify and support local community events in the market.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Excellent interpersonal skills

Excellent communication

People-oriented

Detail oriented

Self-motivated

Organizational skills

Teamwork

Job description

Rod Van Dyke Ins Agcy Inc is seeking a Customer Service Representative to join a State Farm Agent Team Member role in Eustis, FL. This full-time position focuses on delivering value-based conversations and outstanding customer experience in a fast-paced environment.

You will respond to inquiries about insurance availability, coverages, policy changes, billing and claims, build relationships, and support local community events with the agent.