Insurance Customer Success Pro | Growth & PTO Included

Juan Williams; Lake Park (FL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

Opportunity for advancement

Job summary

State Farm Agent Team Member is seeking a Customer Service Representative to support daily client interactions and policy-related tasks in Lake Park, FL. This full-time role offers a base salary with potential commission, health insurance, and growth opportunities within an independent contractor agency.

Responsibilities include building relationships, answering inquiries about insurance products, and assisting with billing and policy changes while maintaining high service standards.

Qualifications

• Excellent interpersonal and communication skills.
• Customer-focused with a friendly demeanor.
• Ability to multi-task in a fast-paced environment.
• Willingness to obtain required licenses (Property & Casualty, Life & Health).
• Proficient with Windows and basic computer tasks.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service covering inquiries about insurance, eligibility, coverages, policy changes, transfers, claim submissions and billing.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Interpersonal skills

Communication skills

Customer service

Team player

Organizational skills

Self-motivated

Windows

Licensing readiness

Tools

Windows

Job description

State Farm Agent Team Member is seeking a Customer Service Representative to support daily client interactions and policy-related tasks in Lake Park, FL. This full-time role offers a base salary with potential commission, health insurance, and growth opportunities within an independent contractor agency.

Responsibilities include building relationships, answering inquiries about insurance products, and assisting with billing and policy changes while maintaining high service standards.