Insurance Enrollment & Client Services Coordinator

SeaCoast Underwriters, Inc. is now Risk Placement Services; Rolling Meadows (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Learning opportunities

Collaborative culture

Job summary

EM Benefits, now part of RPS, is hiring a Client Service Coordinator in Rolling Meadows, IL. Responsibilities include member enrollment for ancillary insurance benefits, enrolling new cases for small employer groups, and managing eligibility changes for Billing & Enrollment.

Role supports data-driven enrollment processes and customer service across carriers. Qualified candidates have at least 1 year of related experience, strong data-entry skills, and proficiency in Microsoft Office.

Qualifications

• 1 year of related experience preferred.
• High school diploma required.
• Data entry skills required.
• Highly proficient in Microsoft Office or similar software.
• Insurance background preferred.
• Excellent phone personality and ability to deal with people.
• Ability to compose clear and concise letters required.

Responsibilities

• Data entry of group additions, changes, and terminations in Euclid Managers system.
• Assist with new business enrollment and maintain workflow to meet management goals.
• Verify and process applications to ensure accurate billings; input enrollments for all carriers.
• Prepare and audit enrollment worksheets to ensure accurate membership.
• Provide enrollment confirmations in writing to clients for new additions and changes.
• Membership confirmation with all carriers and communications with marketing as needed.
• Provide customer service to the enrollment call queue.
• Assist with renewal process to ensure billing updates.
• Support Client Service team and Account Managers as needed.

Skills

Data entry

Microsoft Office

Customer service

Education

High school diploma

Tools

Euclid Managers

Job description

EM Benefits, now part of RPS, is hiring a Client Service Coordinator in Rolling Meadows, IL. Responsibilities include member enrollment for ancillary insurance benefits, enrolling new cases for small employer groups, and managing eligibility changes for Billing & Enrollment.

Role supports data-driven enrollment processes and customer service across carriers. Qualified candidates have at least 1 year of related experience, strong data-entry skills, and proficiency in Microsoft Office.