Insurance Customer Support Pro — Flexible Schedule & Growth

Ryan Ballard - State Farm Agent; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Ballard - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, and assist in policy changes and claims. The role emphasizes accurate record-keeping, community-facing outreach, and growth potential within the agency.

The position offers licensing support, a flexible schedule, and opportunities for advancement in a customer-focused environment with training and development resources.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Prior customer service experience preferred.
• Spanish bilingual preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

Ryan Ballard - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, and assist in policy changes and claims. The role emphasizes accurate record-keeping, community-facing outreach, and growth potential within the agency.

The position offers licensing support, a flexible schedule, and opportunities for advancement in a customer-focused environment with training and development resources.