Customer Service Representative - State Farm Agent Team Member

Craig Campbell - State Farm Agent; Russellville (AR); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

401(k)

401(k) matching

Descrizione del lavoro

Craig Campbell State Farm in Russellville, AR is seeking a Customer Service Representative to deliver exceptional insurance customer service. You will respond to inquiries, assist with policy changes, and coordinate with team members to meet community needs.

This role emphasizes attention to detail, empathy, and the ability to multitask across tasks such as policy updates, claims processing, and record-keeping. Growth opportunities exist for motivated, sales-minded team members.

Competenze

• Clear communication and listening skills.
• Ability to engage with customers empathetically.
• Prior experience in customer service is a plus.

Mansioni

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conoscenze

Communication

Interpersonal skills

Multitasking

Descrizione del lavoro

Benefits

• Paid time off
• 401(k)
• 401(k) matching

Role Description

As a Customer Service Representative with Craig Campbell State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.