Insurance & Customer Success Associate

Craig Rothstein - State Farm Agent; Elizabethtown (Lancaster County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

10 Days Time off Year 1

Company Reimbursed Licensing Fees

401(k) matching

Competitive salary

Free food & snacks

Opportunity for advancement

Training & development

Job summary

Craig Rothstein's State Farm Agency is seeking a Multiline Representative to help customers with their insurance needs and related financial services. You will build strong relationships, provide product information, and support daily office operations to ensure a seamless customer experience.

The role emphasizes service excellence, community involvement, and collaboration with team members to meet office goals and grow client trust.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective communication

Organizational skills

Adaptability

Job description

Craig Rothstein's State Farm Agency is seeking a Multiline Representative to help customers with their insurance needs and related financial services. You will build strong relationships, provide product information, and support daily office operations to ensure a seamless customer experience.

The role emphasizes service excellence, community involvement, and collaboration with team members to meet office goals and grow client trust.