Multi-Line Representative - State Farm Agent Team Member

Craig Rothstein - State Farm Agent; Elizabethtown (Lancaster County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

10 Days Time off Year 1

Company Reimbursed Licensing Fees

401(k) matching

Competitive salary

Free food & snacks

Opportunity for advancement

Training & development

Job summary

Craig Rothstein's State Farm Agency is seeking a Multiline Representative to help customers with their insurance needs and related financial services. You will build strong relationships, provide product information, and support daily office operations to ensure a seamless customer experience.

The role emphasizes service excellence, community involvement, and collaboration with team members to meet office goals and grow client trust.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective communication

Organizational skills

Adaptability

Job description

Benefits:

• 10 Days Time off Year 1
• Company Reimbursed Licensing Fees
• 401(k) matching
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Training & development

You May Be a Great Fit as a Multiline Representative at Craig Rothstein - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Elizabethtown, PA 17022

Craig Rothstein's State Farm agency is a place where positive energy and hard work go hand in hand. We’re upbeat, we like to have fun, and we support one another every step of the way. Our team is focused on helping customers with care, clarity, and follow-through. We have a supportive, inclusive culture where everyone’s strengths are valued and encouraged to grow. With a high-performing mindset and a collaborative spirit, we create a great work environment for both new and experienced team members.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.