Insurance Customer Success & Support Specialist

Grant Gravois; Slidell (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Grant Gravois - State Farm Agent is seeking a motivated individual to join our team in Slidell, LA. You will communicate with customers, help build relationships across product lines, and support daily office operations with documentation and scheduling.

You’ll also participate in local marketing efforts to boost community awareness and maintain accurate records for a consistent customer experience. We value teamwork, initiative, and a strong work ethic.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Adaptability in fast-paced environment

Education

Insurance licenses (or ability to obtain)

Job description

Grant Gravois - State Farm Agent is seeking a motivated individual to join our team in Slidell, LA. You will communicate with customers, help build relationships across product lines, and support daily office operations with documentation and scheduling.

You’ll also participate in local marketing efforts to boost community awareness and maintain accurate records for a consistent customer experience. We value teamwork, initiative, and a strong work ethic.