Account Representative - State Farm Agent Team Member

Grant Gravois; Slidell (LA); Hybrid; USD 40,000 - 80,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Grant Gravois - State Farm Agent is hiring an Account Representative to support daily operations and grow the agency through proactive customer relations. You will identify customer needs, promote relevant insurance products, and maintain strong service standards.

This full-time role in Louisiana offers a compensation range of $40,000 to $80,000 per year, with benefits including health insurance, paid time off, and opportunities for advancement.

Qualifications

• Experience in sales or customer-facing roles.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills and active listening.
• Commitment to delivering excellent customer service.
• Ability to anticipate customer needs and respond proactively.
• Ability to connect with customers and build trust.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service across inquiries, eligibility, coverages, changes, transfers, claims, and billing.
• Promote lasting customer relations and loyalty.

Skills

Sales experience

Customer relationship management

Marketing to customer needs

Communication skills

Customer service orientation

Anticipating customer needs

Relating to customers effectively

Education

Property & Casualty license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Louisiana

Replies within 24 hours

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

About Our Agency

I opened my agency in 1981 and currently lead a team of eight. Before entering the insurance industry, I worked as a music director, and I've always enjoyed helping others grow and succeed. Outside of the office, you'll find me bass fishing, cooking, enjoying music and sports, and serving as a captain for the Youth High School Association. I'm naturally competitive and driven by achieving results.

Our agency has built a strong reputation by focusing on exceptional customer service, teamwork, and helping both our customers and team members succeed. We believe that passion and commitment make all the difference.

We offer health benefits, paid time off, paid holidays, a hiring bonus, and a strong commitment to work-life balance. We believe in recognizing hard work while providing the support needed to build a rewarding, long-term career.

Our culture is energetic, supportive, and growth-focused. I believe skills can be taught, but passion, motivation, and drive come from within. I'm looking for someone who is highly motivated, self-driven, energetic, and excited to make an impact. If you're passionate about succeeding and eager to grow, we'd love to have you on our team.

Role Description

As Account Representative for Grant Gravois - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Compensation $40,000.00 - $80,000.00 per year

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