Insurance Customer Success Specialist — Growth & Bonus

Deidre Kendrick Ins Agcy Inc; McDonough (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Advancement opportunities

Paid time off

Training & development

Job summary

Deidre Kendrick State Farm in McDonough, GA seeks a Customer Service Representative to deliver exceptional client experiences by answering inquiries, providing policy information, assisting with policy changes, and helping clients understand coverage options.

You will coordinate with agency team members to resolve questions, process changes, and follow up on claims, while maintaining accurate records of interactions and contributing to community outreach and growth for driven, sales-minded

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Deidre Kendrick State Farm in McDonough, GA seeks a Customer Service Representative to deliver exceptional client experiences by answering inquiries, providing policy information, assisting with policy changes, and helping clients understand coverage options.

You will coordinate with agency team members to resolve questions, process changes, and follow up on claims, while maintaining accurate records of interactions and contributing to community outreach and growth for driven, sales-minded