Customer Care & Growth Specialist (401k + Advancement)

Kaitlinponce; Atlanta (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Opportunity for advancement

Job summary

Kaitlinponce in Atlanta, GA, is seeking a Customer Relations Representative - State Farm Agent Team Member to enhance customer experiences for our insurance agency. The ideal candidate will manage customer inquiries, resolve issues, and support customer retention strategies.

This position offers a competitive salary of $45,000 to $55,000 annually and opportunities for internal advancement for motivated team members. Join us to make a difference in your community while growing your career!

Qualifications

• Experience in customer service is preferred.
• Strong communication and problem-solving skills are essential.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Kaitlinponce in Atlanta, GA, is seeking a Customer Relations Representative - State Farm Agent Team Member to enhance customer experiences for our insurance agency. The ideal candidate will manage customer inquiries, resolve issues, and support customer retention strategies.

This position offers a competitive salary of $45,000 to $55,000 annually and opportunities for internal advancement for motivated team members. Join us to make a difference in your community while growing your career!