Insurance Customer Success & Growth Specialist

Becky Craycraft Insurance Agency; Idalou (TX); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Descripción de la vacante

Becky Craycraft Insurance Agency in Lubbock, Texas is seeking a Full-Time Customer Service Representative to manage accounts, build strong relationships, and grow the customer base. Ideal candidate will deliver outstanding service with a positive attitude and proactive sales approach.

You will handle policy changes, collect premiums, and treat each contact as an opportunity to cross-sell financial products while following underwriting and compliance standards.

Formación

• Willingness to learn, coachable.
• Upbeat, positive attitude.
• Ability to multi-task, follow-through.
• Excellent communication and interpersonal skills.
• Professional phone etiquette.

Responsabilidades

• Process policy change requests.
• Take premium payments from customers.
• Cross-sell opportunities including financial products.
• Understand underwriting, rating and compliance requirements.
• Provide exceptional customer service and support.
• Build outstanding relationships with customers.

Descripción del empleo

Becky Craycraft Insurance Agency in Lubbock, Texas is seeking a Full-Time Customer Service Representative to manage accounts, build strong relationships, and grow the customer base. Ideal candidate will deliver outstanding service with a positive attitude and proactive sales approach.

You will handle policy changes, collect premiums, and treat each contact as an opportunity to cross-sell financial products while following underwriting and compliance standards.