CSSR / Craycraft Farmers Insurance

Becky Craycraft Insurance Agency; Idalou (TX); Presencial; USD 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Resumo da oferta

Becky Craycraft Insurance Agency in Lubbock, Texas is seeking a Full-Time Customer Service Representative to manage accounts, build strong relationships, and grow the customer base. Ideal candidate will deliver outstanding service with a positive attitude and proactive sales approach.

You will handle policy changes, collect premiums, and treat each contact as an opportunity to cross-sell financial products while following underwriting and compliance standards.

Qualificações

• Willingness to learn, coachable.
• Upbeat, positive attitude.
• Ability to multi-task, follow-through.
• Excellent communication and interpersonal skills.
• Professional phone etiquette.

Responsabilidades

• Process policy change requests.
• Take premium payments from customers.
• Cross-sell opportunities including financial products.
• Understand underwriting, rating and compliance requirements.
• Provide exceptional customer service and support.
• Build outstanding relationships with customers.

Descrição da oferta de emprego

Job Description

Join a team that cares about our customers and you! Becky Craycraft Insurance Agency in Lubbock, Texas, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. to join our team and begin a role with excellent career growth and earning potential.

Benefits

• Paid Time Off (PTO)
• Career Growth Opportunities
• Mon-Fri Schedule
• Hands on Training

Responsibilities

• Process customer policy change requests.
• Take premium payments from customers.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Professional phone etiquette.