Insurance & Customer Care Specialist | Growth & Community Impact

Craig Dewhurst State Farm Insurance Agency; Saint Augustine (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Craig Dewhurst State Farm Insurance Agency is hiring for a Full Time Multi-Line Representative in St Augustine, FL. You will engage with customers, understand their needs, and guide them through available insurance options across multiple product lines.

The role emphasizes building relationships, supporting daily operations, and contributing to community outreach. The position offers license reimbursement, health insurance, opportunities for advancement, PTO, training and development,

Qualifications

• Clear written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Comfortable working in a fast-paced environment.
• Experience in customer service, business support, or insurance preferred.

Responsibilities

• Understand customer needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations including documentation, scheduling, and follow-up.
• Participate in marketing efforts to raise community awareness.
• Maintain accurate records to ensure a consistent customer experience.
• Collaborate with team to achieve office objectives.

Skills

Effective communication

Written communication

Organizational skills

Customer service experience

Job description

Craig Dewhurst State Farm Insurance Agency is hiring for a Full Time Multi-Line Representative in St Augustine, FL. You will engage with customers, understand their needs, and guide them through available insurance options across multiple product lines.

The role emphasizes building relationships, supporting daily operations, and contributing to community outreach. The position offers license reimbursement, health insurance, opportunities for advancement, PTO, training and development,