Insurance Customer Service Specialist — Growth & Training

Marisa Schaefer - State Farm Agent; Locust Valley (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License Reimbursement

Life Insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Marisa Schaefer - State Farm Agent is seeking a Customer Service Representative to support a local insurance team in Locust Valley, NY. You’ll handle inquiries, policy updates, and claims while delivering friendly, accurate service to clients.

We value clear communication, attention to detail, and a customer-focused approach, with opportunities for advancement and a robust benefits package including health insurance and PTO.

Qualifications

• Clear communication and interpersonal abilities.
• Attention to detail and multitasking capability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Marisa Schaefer - State Farm Agent is seeking a Customer Service Representative to support a local insurance team in Locust Valley, NY. You’ll handle inquiries, policy updates, and claims while delivering friendly, accurate service to clients.

We value clear communication, attention to detail, and a customer-focused approach, with opportunities for advancement and a robust benefits package including health insurance and PTO.