Customer Service Representative - State Farm Agent Team Member

Marisa Schaefer - State Farm Agent; Locust Valley (NY); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

License Reimbursement

Life Insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Marisa Schaefer - State Farm Agent is seeking a Customer Service Representative to support a local insurance team in Locust Valley, NY. You’ll handle inquiries, policy updates, and claims while delivering friendly, accurate service to clients.

We value clear communication, attention to detail, and a customer-focused approach, with opportunities for advancement and a robust benefits package including health insurance and PTO.

Formación

• Clear communication and interpersonal abilities.
• Attention to detail and multitasking capability.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Descripción del empleo

Benefits:

• License Reimbursement
• Life Insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Marisa Schaefer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

LOCATION

Our office is located at 83 Birch Hill Rd, Locust Valley, NY 11560.