Insurance Customer Service Specialist (Growth & Training)

Farmington Regional Chamber; Farmington (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training and ongoing support

Opportunities for growth

Positive, team-oriented workplace

Job summary

A local insurance office is seeking a friendly, reliable Customer Service Representative/Agent in Farmington. This role involves assisting clients in person and by phone, while answering questions related to policies, billing, and claims. Candidates should possess strong communication and customer service skills, and must be organized and detail-oriented. The company offers training and ongoing support in a positive team-oriented environment.

Qualifications

• Strong communication and customer service skills are essential.
• Professional, organized, and detail-oriented attributes are necessary.
• Ability to multitask in a fast-paced office environment is required.

Responsibilities

• Assist clients in person and by phone.
• Answer questions regarding policies, billing, and claims.
• Process policy changes and payments.
• Maintain accurate client records.

Skills

Strong communication skills

Customer service skills

Organized and detail-oriented

Ability to multitask

Computer proficiency

Job description

A local insurance office is seeking a friendly, reliable Customer Service Representative/Agent in Farmington. This role involves assisting clients in person and by phone, while answering questions related to policies, billing, and claims. Candidates should possess strong communication and customer service skills, and must be organized and detail-oriented. The company offers training and ongoing support in a positive team-oriented environment.