Insurance Customer Service Specialist | Growth & PTO

Dale Guidry Jr - State Farm Agent; Humble (TX); On-site; USD 35,360 - 41,600; Full time

Benefits offered by this job

Hourly pay/bonus

Growth potential/Opportunity forAdv

Paid time off

Career-building experience

Job summary

State Farm Agent Team Member in Humble, TX is seeking a Full Time Customer Service representative to assist customers with product and service information and to resolve technical issues. The role emphasizes a customer-focused, empathetic approach with opportunities for internal growth for driven, sales-minded candidates.

Responsibilities include establishing relationships, handling inquiries about insurance, assisting with policy changes, transfers, and billing, and promoting the company’s

Qualifications

• Dedicated to customer service.
• Able to relate to customers, answer questions, and anticipate needs.
• Strong communication skills to assist customers and coordinate with team.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Educate customers about insurance options using a needs-based review process.
• Communicate effectively to meet customer needs while promoting business development.

Skills

Customer service

Excellent communication

Empathy

Problem-solving

Job description

State Farm Agent Team Member in Humble, TX is seeking a Full Time Customer Service representative to assist customers with product and service information and to resolve technical issues. The role emphasizes a customer-focused, empathetic approach with opportunities for internal growth for driven, sales-minded candidates.

Responsibilities include establishing relationships, handling inquiries about insurance, assisting with policy changes, transfers, and billing, and promoting the company’s