Insurance Customer Service Specialist — Growth & Perks

Bellevue GEICO Local Office; Washington (District of Columbia); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Bellevue GEICO Local is seeking an Insurance Customer Service Representative who thrives in a friendly, goal-driven environment in Washington, DC area. You’ll help customers assess needs, explain options, and build relationships while learning GEICO systems.

Licensed professionals are preferred, but motivated entrants to insurance are encouraged to apply. Training and advancement opportunities are offered within a collaborative team setting.

Qualifications

• Strong written, verbal, and listening communication skills.
• Goal-oriented and motivated to succeed.
• Positive, professional attitude.
• Proactive approach to solving problems.
• Comfortable learning computer systems and new technology.
• Ability to work well in a team environment.
• Bilingual Spanish is preferred.
• Currently licensed and experienced applicants preferred.
• Unlicensed candidates are welcome to apply if willing to obtain their insurance license within 4–6 weeks of employment.

Responsibilities

• Help customers understand their insurance needs and coverage options.
• Build and maintain strong customer relationships.
• Explain insurance products and available coverage in an easy-to-understand way.
• Provide friendly, professional customer service.
• Identify opportunities to help customers with additional coverage.
• Stay current on products, services, and industry information.
• Work with the team to meet customer service and sales goals.
• Learn and use agency computer systems and technology.

Skills

Strong written communication

Strong verbal communication

Listening skills

Teamwork

Goal-oriented

Positive attitude

Proactive problem solving

Tech-savvy

Job description

Bellevue GEICO Local is seeking an Insurance Customer Service Representative who thrives in a friendly, goal-driven environment in Washington, DC area. You’ll help customers assess needs, explain options, and build relationships while learning GEICO systems.

Licensed professionals are preferred, but motivated entrants to insurance are encouraged to apply. Training and advancement opportunities are offered within a collaborative team setting.