Insurance Customer Service Specialist — Entry Level

State Farm Agent; Conroe (TX); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Conroe seeks a Customer Service Representative to deliver exceptional experiences for customers and start a career in insurance. Ideal candidates possess strong communication skills and attention to detail, along with a preference for those with customer service experience.

This position offers a range of benefits including performance-based bonuses, competitive salaries, and opportunities for professional growth. Training and development will also be provided.

Qualifications

• Previous customer service experience preferred.
• Property & Casualty license preferred.
• Previous insurance experience considered in place of a license.

Responsibilities

• Greet customers and assist with front desk responsibilities.
• Respond to customer questions and provide general policy information.
• Assist customers with basic policy updates and service requests.
• Support the team with administrative tasks.
• Learn agency systems and insurance products.
• Gradually take on expanded client service responsibilities.

Skills

Strong communication and interpersonal skills

Detail-oriented with the ability to manage multiple tasks

Bilingual Spanish preferred

Job description

State Farm Agent in Conroe seeks a Customer Service Representative to deliver exceptional experiences for customers and start a career in insurance. Ideal candidates possess strong communication skills and attention to detail, along with a preference for those with customer service experience.

This position offers a range of benefits including performance-based bonuses, competitive salaries, and opportunities for professional growth. Training and development will also be provided.