Customer Service Representative - State Farm Agent Team Member

Jeff Bara Insurance Agency Inc; Amarillo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Paid time off

Parental leave

Profit sharing

Opportunity for advancement

Job summary

Jeff Bara Insurance Agency Inc in Amarillo, TX is seeking a friendly Customer Service Representative to support the State Farm Agent team. You will handle policy information, answer inquiries, and guide customers through changes with care.

This role emphasizes accurate record-keeping, proactive service, and collaboration with other agency teammates. Growth opportunities exist for driven, sales-minded colleagues.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Attention to detail

Multitasking

Customer service experience

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Profit sharing

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jeff Bara - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.